
Frequently asked questions
You can fill in information through Contact or email info@pbhusri.com.
We offer both hardwired and plug-in models, available in various finishes and sizes — designed to fit both residential and commercial spaces.
Most models reach optimal temperature within 15–25 minutes, depending on ambient conditions and towel thickness.
All models are DIY-friendly. But hardwired models are suggested to be installed by a licensed electrician following our installation manual.
Yes. All units are designed with built-in safety features like overheat protection and waterproof ratings.
Our towel warmers come with a 2-year limited warranty covering manufacturing defects and electrical components. More details are available in the Resource section.
Simply wipe with a soft cloth and mild cleaner. Avoid abrasive materials. More details are available in the Resource section.
It’s designed for towels and light fabrics. Avoid placing heavy or heat-sensitive items on the bars.
Our full catalog includes MSRP, dimensions, finishes, and technical details—available in the Resource section.