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Privacy Policy

Last Updated: 12/4/2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, interact with our showroom, purchase products, or communicate with us through SMS, email, or social media. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect personal information to provide and improve our products and services. This may include:

1.1 Personal Information You Provide

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment information (processed securely through third-party payment processors)

  • Preferences for product styles, colors, and configurations

  • Communications through SMS, email, website forms, and social media

  • Information provided during social media registrations, showroom appointments, and customer service inquiries

1.2 Automatically Collected Information

When you visit the website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and tracking technologies

  • Pages viewed and time spent on the site

  • Referring website or advertisement

1.3 Information from Social Media

If you engage with us through platforms like Instagram, Facebook, Pinterest, TikTok, or others, we may receive:

  • Public profile information

  • Contact information if you opt in

  • Messages or forms you submit through social media

2. How We Use Your Information

We use your information to provide high-quality products and support, including:

  • Processing and fulfilling orders

  • Sending order updates, delivery notifications, and tracking details

  • Managing returns, exchanges, and warranty support

  • Scheduling and confirming showroom appointments

  • Providing personalized product recommendations

  • Responding to customer service inquiries

  • Sending information requested through social media, SMS, or email

  • Improving website performance and customer experience

  • Conducting analytics, quality checks, and product development

We do not sell or rent personal information.

3. SMS Privacy & Compliance

We may send SMS messages to customers who explicitly opt in through our website, showroom, or social media registrations.

3.1 SMS Usage

SMS is used only for:

  • Order and shipping updates

  • Appointment confirmations and reminders

  • Customer service responses

  • Product information requested by the customer

  • Social media registration follow-up

3.2 SMS Privacy Clause 

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
This includes your phone number, SMS opt-in data, and consent.

Text messaging originator opt-in data and consent will not be shared with any third parties.
All other categories of personal data we collect exclude SMS consent data.

3.3 Opt-Out

You may unsubscribe at any time by replying STOP. Your request is applied immediately.

4. Sharing Your Information

We only share information when necessary to run our business, including with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (e.g., UPS, FedEx, USPS)

  • Website hosting & analytics providers

  • Customer support platforms

  • Showroom scheduling tools

  • Third-party service providers that perform essential business functions

These partners are only authorized to use your information to provide services to us and cannot use it for their own marketing.

We do not share SMS opt-in data or mobile numbers with any third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Improve site functionality

  • Analyze user behavior

  • Personalize your shopping experience

  • Track website performance

You may disable cookies through your browser, but some features may not function fully.

6. Data Security

We implement physical, technical, and administrative security measures to protect your personal information from unauthorized access, alteration, or disclosure.

While no system is 100% secure, we follow industry best practices to safeguard your data.

7. Children’s Privacy

Our website is intended for individuals 16 years and older.
We do not knowingly collect information from children under 13. If such information is discovered, it will be deleted promptly.

8. Your Rights & Choices

You may request to:

  • Access your personal data

  • Update or correct your information

  • Delete your data (subject to order and legal requirements)

  • Opt out of marketing communications

  • Opt out of SMS at any time

To exercise any rights, contact us at:
{Insert Email Address}

9. International Users

If you access our services from outside the United States, you agree that your information may be transferred and processed in the U.S., which may have different data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with a new "Last Updated" date.
Continued use of our services after changes means you accept the updated terms.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

P&Bhusri
info@pbhusri.com
(646)860-0038

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